Lash Shampoo – Gentle cleansing for perfect eyelashes
Our lash shampoo thoroughly and gently cleanses eyelashes and eyelash extensions. It removes makeup, sebum, and dirt, strengthens the hold of your extensions, and leaves them feeling fresh and cared for – ideal for weekly use.
Lash shampoo
Contents: 30 ml
Free from oil, alcohol and parabens
Vegan & cruelty-free
Suitable for all skin types
Gentle cleansing foam with a fresh scent
Application:
Apply a small amount of foam to a cleansing brush or lint-free pad, gently apply to the base of the lashes, and rinse with lukewarm water. For best results, use 2-3 times per week.
Care instructions:
Store in a cool, dry place
Protect from direct sunlight
Use within 6 months of opening.
Unopened, 24 months
Returns & Cancellations
Your satisfaction is important to us! If you are not satisfied with your purchase, you have the right to cancel your order within 14 days without giving any reason.
Here's how the return process works:
To cancel your order : Send us an email to Kosmetikbyeli@hotmail.com within 14 days of receiving your order, including your order number and a note that you wish to cancel the purchase.
Returning items : Please return unused and originally packaged products to the specified return address within 14 days. You, as the buyer, are responsible for the return shipping costs.
Receive a refund : After receiving and inspecting the return, we will refund the purchase price via the originally chosen payment method.
Important NOTE:
For hygiene reasons, cosmetic products that have already been opened or used are excluded from exchange.If you have any questions about returns, our customer service team is always happy to help!
Shipping information
We want to ensure your order arrives quickly and safely. Here you'll find all the important information about our shipping methods, costs, and packaging.
Shipping methods:
In Switzerland, we ship your order with Swiss Post . They ensure that your products arrive reliably and safely.
Shipping costs:
Switzerland:
Standard shipping: CHF 5.90
(Free shipping on orders over CHF 70 )
Packaging:
Your orders are packaged securely and in an environmentally friendly way to ensure all products arrive in perfect condition. We use robust packaging materials that optimally protect your eyelash extensions.
Shipping time:
Switzerland: Delivery usually takes place within 2-4 working days after receipt of order.
Shipment tracking:
After shipment, you will receive a tracking number which you can use to track the status of your delivery at any time.
If you have any questions about your shipment or need assistance, our customer service team will be happy to help!